Demystifying Property Managers: What Do They Do and Why You Should Hire One

hire property manager

Managing a property is a complex and demanding endeavor that often requires a significant investment of time, knowledge, and resources. As a property owner, you may be grappling with whether it is worth considering the assistance of a professional property manager. Entrusting the management of your property to experts in the field can alleviate the burdensome responsibilities associated with property ownership and provide numerous benefits. 

What does a Property Manager do?

A property manager acts as a liaison between the property owner and tenants, handling all the day-to-day tasks and responsibilities associated with property management. They aim to maximize the property’s value, ensure tenant satisfaction, and provide the owner with peace of mind and a hassle-free property ownership experience. Here are some key responsibilities of a rental property manager:

1. Tenant Management: Property managers handle all aspects of tenant management, including advertising vacancies, conducting tenant screenings, selecting qualified tenants, and handling lease agreements and renewals. They also address tenant concerns, complaints, and maintenance requests.

2. Manage Rent Collection: Property managers are responsible for collecting rent from tenants and ensuring timely payment. They enforce rent policies, handle late payments, and initiate legal actions if necessary.

3. Property Maintenance: Property managers oversee the maintenance and repairs of the property. They coordinate with contractors and vendors for essential repairs, conduct regular property inspections, and address maintenance issues promptly to ensure the property remains in good condition.

4. Financial Management: Property managers handle financial aspects such as setting rental rates, budgeting, and maintaining financial records. They provide financial reports to the property owner, including income statements and expense summaries.

5. Compliance with Laws and Regulations: Property managers stay up-to-date with local, state, and federal laws and regulations related to property management. They ensure the property and its operations comply with all legal requirements, including health and safety codes, fair housing laws, and tenant rights.

6. Marketing and Advertising: Property managers develop and execute effective marketing strategies to attract prospective tenants. They advertise vacant units, conduct property showings, and employ various marketing channels to ensure maximum exposure and minimize vacancy periods.

7. Property Inspections: Property managers regularly inspect the property to identify maintenance issues, safety concerns, or lease violations. They address any necessary repairs or violations and ensure the property meets all applicable standards.

Pros of Hiring a Property Manager

Let’s explore the advantages of hiring a professional property manager and show how their expertise can help streamline operations, maximize returns, and offer you peace of mind.

1. Expertise and Experience

By hiring a reputable and experienced property manager, you can access their wealth of expertise and in-depth industry knowledge. These professionals possess a keen understanding of the local rental market dynamics, including prevailing rental rates and market trends. Moreover, they are well-versed in the complex web of property laws and regulations, ensuring that your property remains fully compliant and minimizing the risk of legal entanglements that could prove costly and time-consuming.

2. Time and Convenience

One of the primary advantages of engaging a property manager is the significant amount of time and effort it can save you. These professionals undertake a range of crucial tasks on your behalf, such as conducting thorough tenant screenings, preparing and executing meticulous lease agreements, and managing the collection of rental payments. By delegating these responsibilities to a competent property manager, you can redirect your precious time and energy towards other important aspects of your life or business, alleviating the burden and allowing you to achieve a healthier work-life balance.

3. Marketing and Tenant Management

Property managers possess the necessary expertise and know-how to effectively market your property, employing various strategies to attract a pool of potential tenants and minimize vacancy periods. Through their comprehensive tenant screening processes, which often include thorough background checks, credit assessments, and employment verifications, property managers ensure that only qualified and reliable individuals are selected as tenants. Furthermore, they handle the collection of rental payments and manage any necessary eviction procedures, shielding you from the stress and strain of difficult tenant situations and potential legal disputes.

4. Property Maintenance and Inspections

Maintaining a property in optimal condition and promptly addressing any maintenance or repair requests is a critical aspect of successful property management. Property managers take on the responsibility of conducting regular property inspections, meticulously documenting the condition of the premises, and promptly addressing any issues that may arise. Leveraging their vast network of trusted contractors and vendors, property managers ensure that any necessary repairs or maintenance work is carried out promptly and efficiently, safeguarding your investment’s long-term value and appeal.

Cons of Hiring a Property Manager

Let’s explore the disadvantages of hiring a property manager: 

1. Cost

While there are undeniable advantages to hiring a property manager, it is essential to consider the associated costs. Property managers typically charge management fees, which can be calculated as a fixed amount or as a percentage of the rental income generated by your property. In addition, there may be additional charges for maintenance and repairs. It is crucial to carefully evaluate the potential costs and ensure that they align with your budget and overall financial goals before committing to hiring a property manager.

2. Lack of Control and Communication

Entrusting the day-to-day management of your property to a professional property manager inevitably entails relinquishing a certain degree of control over decision-making processes. It is important to have faith in the expertise and judgment of your property manager and establish effective communication channels to stay informed and updated on all property-related matters. Ensuring that you and your property manager are aligned in terms of goals, expectations, and responsiveness is crucial for maintaining a harmonious and productive working relationship.

3. Trust and Reliability

Handing over the management of your property to a third party necessitates a foundation of trust and reliance on their professionalism and ethical conduct. It is imperative to conduct thorough research and due diligence to select reputable property management services. While most property managers are diligent and reliable, there is always the possibility of encountering unscrupulous or unprofessional individuals or firms. Being vigilant and selecting a trustworthy property manager is essential to safeguarding your investment and ensuring a positive property management experience.

4. Tenant-Property Manager Relationship

Establishing and maintaining a positive and productive relationship between tenants and property managers is crucial for the smooth operation of your rental property. When a property manager acts as an intermediary between you and your tenants, it can create challenges regarding personal rapport and effective communication. Different communication styles, expectations, and approaches to problem-solving can sometimes lead to misunderstandings or conflicts. Setting clear expectations and maintaining open lines of communication can help mitigate such challenges and foster positive tenant-property manager interactions.

Here’s a chart outlining the pros and cons of hiring a property management company:


Pros of Hiring a Property Management Company Cons of Hiring a Property Management Company
Expertise and Experience Costly Management Fees
Time and Convenience Loss of Control and Decision-making Power
Marketing and Tenant Management Potential Lack of Personalized Attention
Property Maintenance and Inspections Trust and Reliability Concerns


Hiring a property manager offers numerous benefits, such as expertise, time-saving capabilities, and efficient property management practices. So, should you hire a property manager? It is essential to carefully weigh the associated costs, potential loss of control, and the critical factors of trust, reliability, and effective communication. By thoroughly evaluating your specific circumstances, property management needs, and personal preferences, you can make an informed decision that aligns with your goals and interests. Ultimately, the decision to hire a property manager should be based on a thorough understanding of the advantages and disadvantages, enabling you to chart the most suitable course for your property management journey.

Why is BFPM the Top Choice for Exceptional Property Management Services?

BFPM is an exceptional choice for property owners seeking reliable and professional property management services. With a team of experienced and trained property managers, BFPM offers tailored solutions to meet the unique needs of each property owner. Our comprehensive range of services covers all aspects of property management, from tenant management to maintenance coordination. 

At BFPM, we pride ourselves on transparent communication, proactive property maintenance, and a commitment to excellence. By choosing BFPM, property owners can trust that their investment will be managed with the utmost professionalism and care, providing them with peace of mind and optimal returns.

Trevor Henson

Trevor Henson is an experienced entrepreneur (10+ highly-successful start-ups) and property investor with a demonstrated history of building and leading teams in investment property management environments, maximizing returns for property owners, and optimizing properties through construction management and re-positioning. He…
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Frequently Asked Questions(FAQs)

A property manager handles various tasks related to rental properties, including marketing vacancies, screening tenants, collecting rent, coordinating maintenance and repairs, and handling tenant issues. They can benefit property owners by saving time, reducing stress, ensuring consistent rental income, maintaining the property's condition, and providing expertise in property management.

Consider hiring a property manager if you need more time, expertise, or desire to handle property management tasks yourself. Factors to consider include the number of properties you own, your proximity to the properties, your knowledge of local landlord-tenant laws, and your availability to handle emergencies or tenant issues.

The cost of hiring a property manager varies based on location, property size, services provided, and the manager's experience. Generally, property managers charge a percentage of the monthly rental income, typically 4% to 10%. Services included in the cost may encompass tenant screening, rent collection, property maintenance, accounting, and legal compliance.

Property managers can assist with challenges such as finding and screening qualified tenants, handling tenant disputes or evictions, addressing maintenance and repair issues promptly, ensuring rent is paid on time, and staying updated on legal regulations. They employ their expertise and established processes to tackle these challenges efficiently and minimize their impact on property owners.

Key questions to ask a potential property manager include their experience in property management, the number of properties they currently manage, their services, their knowledge of local laws and regulations, how they handle maintenance requests and emergencies, and their tenant screening process. Look for certifications, memberships in professional associations, positive references or reviews, and their ability to communicate effectively and provide transparent reporting.