DIY vs. Professional Property Management

DIY vs professional property management

Many property owners believe they can handle property management themselves, but the reality often proves otherwise. While it may appear straightforward, the tasks involved—such as finding tenants, collecting rent, and managing maintenance—are time-consuming and sometimes overwhelming. You are faced with a choice: manage your property DIY-style or enlist the services of a professional property management company. Each option has its distinctions, and the decision ultimately rests with you. 

In today’s fast-paced world, managing rental properties presents numerous challenges. It demands time, effort, and legal knowledge which many owners find taxing. While self-management might seem economical, it may not be the most efficient solution. Both managing your property independently and hiring a property manager come with their own sets of pros and cons. We outline these factors to assist you in determining the most suitable approach for your rental property management needs. 

What Does a Property Manager Do? 

Property managers undertake various responsibilities related to your rental property, including addressing tenant inquiries and organizing contractors for repairs. They assist in finding new tenants, initiating lease renewals, collecting rent, and identifying late payments. Additionally, they can provide duplicate keys to tenants if lost and arrange for maintenance contractors for necessary repairs. It is important to note that property managers lack the authority to evict tenants forcibly or enter the rental property without prior notification to the tenant. 

Is Property Management Difficult? 

The complexity of property management varies depending on factors such as the number of properties, tenant turnover, and legal requirements. While it can present challenges, professional property managers bring expertise that can make the process more manageable. Here are several reasons why engaging a professional property manager can prove advantageous: 

1. Legal Expertise 

Professional property managers stay informed about the latest landlord-tenant laws and regulations, safeguarding you from potential legal disputes. 

2. Maintenance 

Their network of maintenance workers, tradespeople, contractors, and suppliers can greatly benefit your property requirements. 

3. Tenant Management 

Proficient property managers skillfully handle all facets of tenant interactions. They address both regular and urgent maintenance needs, conduct routine inspections, and effectively navigate conflict resolution when required. 

4. Effective Rent Collection 

Engaging a property manager guarantees timely rent collection, as they have access to streamlined systems designed to ensure efficient payment collection and punctuality. 

5. Decreased Tenant Turnover 

Good property management companies excel in maintaining tenant satisfaction. They remain attentive and accessible, promptly addressing issues as they emerge, resulting in successful and prolonged tenant retention. 

6. Owner Benefits 

Reduced stress, increased liberty, engaging a property management company helps to invest in remote real estate, affords leisure time, and minimizes the burdens associated with property ownership. 

Advantages of Property Management 

If managing your rental property independently is proving challenging, hiring a property manager might offer a solution. Below are the benefits of engaging a property management company: 

1. Managing Daily Rental Operations 

You will be free from the need to make phone calls, rush around attending to property matters, or handle maintenance tasks. They take care of everything, allowing you to focus your attention elsewhere. 

2. Coordination with Maintenance Staff and Contractors 

You can put aside concerns about a contractor’s availability or negotiate a reasonable quote, as many property managers maintain a network of contacts for such tasks. Likewise, you need not verify the completion of the work you’ve commissioned—they can oversee that responsibility on your behalf. 

3. Thorough Screening Procedures 

Property management services utilize systems for conducting background checks and identifying responsible tenants, eliminating the necessity for personal involvement in these tasks. 

4. Listing Your Rental and Determine Rent Price 

Figuring out what price to charge for rent by looking at what other rental properties in your area are charging takes some work. Rental property management companies can do this work for you. 

5. Collecting Rental Payments and Managing Late Rent Payments 

Property managers handle your rental payments, including following up on overdue rent—an aspect that often causes anxiety for many landlords. 

Disadvantages of Hiring a Property Manager 

As previously mentioned, there are numerous compelling reasons to hire a property manager. However, before proceeding, it is essential to understand the potential drawbacks of trusting your property to a management company: 

1. Expensive Monthly and One-Time Fees 

Property management fees typically span between 6% to 12% of the rent, in addition to costs for repair and replacement items. This percentage can fluctuate based on your geographical area. Considering the expenditure on your financial statement, these fees might affect your rental cash flow and can notably reduce the profitability of your investment, particularly if you own a limited number of properties. 

2. Different Tenant Screening Procedures 

Property management companies are bound by the landlord regulations of your state. Any actions taken must align with these laws, leaving minimal flexibility. Consequently, they determine the eligibility of prospective tenants, potentially rejecting candidates you might have considered. Conversely, they might approve tenants you would have rejected due to specific warning signs they’ve identified. 

3. Higher Maintenance Costs 

These property managers are generally employed full-time, receiving a fixed salary, with the management company bearing overhead costs for insurance and licensing. In contrast, independent contractors incur similar expenses but may charge less due to lower overhead or because maintenance work is a supplementary source of income for them. 

4. Less Control Over Property Operations 

Opting for a property management company might not suit you if you prefer a hands-on approach to your investment property. It includes less or no control over aspects such as tenant selection, rent pricing, maintenance, and overall property upkeep. 

5. Different Marketing Approaches 

Some management companies may not be current with the most effective online marketing strategies for vacant rental properties. While their approach might yield results, leveraging listings on prominent websites can attract tenants more swiftly and likely result in a higher quality candidate pool as well. 

Compare the Costs of DIY Management Versus Professional Management 

1. Initial Setup 

Initially, DIY management may appear more economical, but the expenses of preparing your property for tenants can accumulate rapidly. Conversely, property management companies often benefit from established partnerships with maintenance and cleaning services, potentially lowering these expenses. 

2. Regular Maintenance 

Ongoing maintenance and urgent repairs represent substantial expenses in self-management. Engaging a property management company usually involves them assuming these responsibilities as part of their service, ultimately decreasing your total costs. 

3. Vacancy Periods 

Lacking effective advertising and tenant screening, self-managing landlords might encounter extended vacancy periods, resulting in increased costs. Conversely, professional managers, leveraging extensive advertising platforms and tenant networks, can swiftly fill vacancies. 

4. Legal Costs 

Landlords who manage their properties themselves face a heightened risk of costly legal errors stemming from their limited understanding of landlord-tenant legislation. In contrast, professional property managers possess comprehensive knowledge of these laws, enabling them to prevent such issues and the associated financial implications. 

5. Time is Money 

The amount of time landlords dedicate to property management can be significant. Engaging a professional property manager liberates this time, enabling landlords to explore other investment opportunities or pursue activities that could lead to broader financial benefits. 

6. Tenant Retention 

Tenant turnover comes with significant costs. However, professional property managers possess the expertise and resources to ensure tenant satisfaction, thereby minimizing turnover and leading to substantial savings in the long run. 

What Makes the Best Property Manager? 

When seeking a reliable property manager, here are some essential pointers to consider: 

  1. Expertise in the Industry: Ensure they possess comprehensive knowledge of the property market, including trends, pricing dynamics, and legal regulations. 
  2. Transparency: A trustworthy property manager will maintain transparency in their operations, keeping you informed about all aspects of your property. 
  3. Strong Organizational Skills: Managing properties demands efficient handling of multiple tasks, from scheduling maintenance to resolving tenant issues, underscoring the importance of organizational proficiency. 
  4. Effective Communication: A competent property manager should excel in communication, facilitating clear interaction with you, tenants, and maintenance personnel. 
  5. Proactive Approach: Timely resolution of minor issues is crucial to prevent their escalation into major problems, highlighting the importance of a proactive management style. 
  6. Robust Tenant Screening: A thorough tenant screening process is essential to ensure the selection of reliable and responsible tenants. 
  7. Financial Management Expertise: Proficiency in financial management is crucial for timely rent collection and prudent expense management. 
  8. Problem-solving Abilities: Given the inevitability of issues in property management, adept problem-solving skills are indispensable for addressing challenges promptly and effectively. 
  9. Negotiation Skills: Negotiating with tenants, vendors, and stakeholders necessitates strong negotiation prowess, potentially leading to cost savings and improved relationships. 
  10. Trustworthiness: Establishing trust is paramount in this partnership, with your confidence in your property manager’s capabilities being essential for successful property management. 

Which Is the Right Option for You? 

When weighing the merits of professional property management against a DIY approach, it is essential to recognize that while hiring a property manager may incur costs, the investment yields greater benefits and long-term value, as outlined earlier. 

As the property owner, you are not obligated to handle everything independently. Maximizing your time can lead to greater success. 

Whether you are considering property management services or seeking additional resources, feel free to reach out to Beach Front Property Management. We are here to assist you. 


Trevor Henson

Trevor Henson is an experienced entrepreneur (10+ highly-successful start-ups) and property investor with a demonstrated history of building and leading teams in investment property management environments, maximizing returns for property owners, and optimizing properties through construction management and re-positioning. He…
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Frequently Asked Questions(FAQs)

Property owners often choose to hire a property manager for their expertise in handling various tasks efficiently, including tenant management, maintenance, and legal compliance. Outsourcing these responsibilities can save time, reduce stress, and ensure optimal property performance.

Property management is worth it for many property owners. It saves time, reduces stress, ensures compliance with laws, and often leads to better tenant satisfaction and higher returns on investment.

DIY property management involves individuals managing their rental properties independently, without the assistance of a professional property management company. This typically includes tasks such as finding tenants, collecting rent, handling maintenance issues, and addressing tenant concerns without external support.

The necessity of a property manager depends on various factors such as property size, time availability, and expertise in management tasks. Assessing your situation and considering aspects like maintenance, tenant relations, and legal compliance can help determine if hiring a property manager is beneficial for you.